662bit Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data 662bit collects, why we collect it, how we use it, and the rights you hold over your information as a player on our Bangladesh platform.
This Privacy Policy ("Policy") describes how 662bit ("we", "us", "our", "the Platform") collects, processes, stores, and shares personal information about registered users and visitors ("you", "your") of the website located at https://662bit.bet. This Policy applies to all services offered through the platform, including casino games, sports betting, payment processing, and customer support interactions.
By accessing or using 662bit, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
Privacy at a Glance
The following cards summarise the most important aspects of how we handle your data. Please read the full policy sections below for complete detail.
Full Privacy Policy
- Registration data: Full name, date of birth, email address, mobile phone number, and preferred currency.
- Identity verification data: Government-issued photo ID (National ID card, passport, or driving licence), proof of address (utility bill, bank statement), and where required, a selfie or liveness verification image.
- Payment data: bKash, Nagad, Rocket, or Upay mobile wallet numbers; bank account details; transaction reference numbers; and deposit/withdrawal history.
- Technical data: IP address, device type and model, operating system, browser type and version, screen resolution, and time zone.
- Usage data: Pages visited, games played, bet history, session duration, login timestamps, and in-app interactions.
- Communication data: Support chat transcripts, email correspondence, and any other messages you send to the 662bit team.
- Responsible gaming data: Self-exclusion requests, deposit limit settings, session time reminders, and any voluntary disclosure of a gambling-related concern.
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Processing deposits and withdrawals | Performance of contract |
| Identity and age verification (KYC) | Legal obligation |
| Fraud and money laundering detection | Legal obligation / Legitimate interest |
| Responsible gaming tools and monitoring | Legal obligation / Legitimate interest |
| Platform security and abuse prevention | Legitimate interest |
| Customer support and dispute resolution | Performance of contract |
| Platform analytics and improvement | Legitimate interest |
| Sending optional promotional communications | Consent (opt-in only) |
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other financial partners receive transaction data necessary to process your deposits and withdrawals.
- Identity verification providers: Third-party KYC/AML service providers receive copies of identity documents to verify your age and identity on our behalf.
- Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive your account identifier and game session data for the purpose of delivering game content and resolving disputes.
- Fraud and security partners: We share IP addresses, device fingerprints, and behavioural signals with specialist fraud prevention services to protect the integrity of the platform.
- Legal and regulatory authorities: We may be required to disclose personal data to law enforcement, courts, or regulatory bodies where we are legally compelled to do so.
- Business transfers: In the event of a merger, acquisition, or sale of the platform's assets, your personal data may be transferred to the acquiring party as part of the transaction, subject to equivalent privacy protections.
- Account and transaction records: Retained for a minimum of 5 years from the date of the last transaction or account closure, whichever is later, to satisfy anti-money laundering (AML) record-keeping requirements.
- Identity verification documents: Retained for a minimum of 5 years from the date of verification or account closure.
- Customer support records: Retained for 3 years from the date of the interaction.
- Marketing consent records: Retained for the duration of the consent and for 2 years after withdrawal of consent as evidence of compliance.
- Session and game logs: Retained for 2 years for game dispute resolution and platform analysis purposes.
- Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in, security tokens that prevent cross-site request forgery, and cookies that store your language and currency preferences. These cannot be disabled without breaking core platform functionality.
- Analytical cookies: Used to collect anonymised data about how players navigate and use the platform. This data helps us identify usability issues and improve the overall player experience. We use aggregated, non-identifiable data only for this purpose.
- Functional cookies: Store your optional preferences such as game display settings, notification preferences, and responsible gaming reminder intervals.
- 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
- AES-256 encryption for sensitive personal and financial data stored at rest.
- Role-based access controls limiting staff access to personal data strictly to those with a legitimate operational need.
- Two-factor authentication requirements for all internal systems that handle personal data.
- Regular penetration testing and vulnerability assessments by independent security specialists.
- Real-time intrusion detection and monitoring systems.
- Right of access: You may request a copy of all personal data we hold about you. We will provide this within 30 days of a verified request.
- Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected promptly.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (see Section 5).
- Right to restrict processing: You may request that we limit how we process your data in certain circumstances, such as while a correction request is being investigated.
- Right to data portability: You may request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
- Right to object: You may object to processing based on legitimate interests, including direct marketing. We will honour all valid objections promptly.
- Data processing agreements incorporating standard contractual clauses that require the recipient to protect personal data to an equivalent standard.
- Transfers only to service providers in jurisdictions with recognised adequate data protection frameworks.
- Regular review of international transfer arrangements to ensure continued compliance with applicable data protection standards.
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